Services and Repairs
Service & Support
Full On-Site Service Support:
This part of your purchase should be considered very carefully. Orange Badge Mobility Services prides itself on an excellent reputation for its after sales support for repairs and maintenance. Providing replacement batteries, spare parts, accessories and detailed testing capabilities for all the electrical and mechanical products we offer. If your equipment becomes faulty, you have the comfort of knowing that we will attend to your repair quickly and efficiently.
Most repairs are normally dealt with on site, however if more detailed testing is required to find a fault or conduct an annual maintenance service, we will use our fully equipped workshop facilities to carry out this work. After the fault has been diagnosed and resolved or the annual maintenance servicing has been completed, we will return the vehicle or equipment to you as soon as possible, in full working order. This service is available to all our customers for the entire lifetime of their chosen product!
Parts & Labour guarantee plus extended warranty availability:
All new electric vehicles supplied by Orange Badge Mobility Services have a 12 months parts and labour guarantee with extended warranties available after the first year.
In order to keep the Guarantee / Warranty with Orange Badge Mobility Services Ltd, Maintenance and Repairs should be affected by us ONLY. Any repairs or maintenance affected to your product by other dealers or personally will VOID any Guarantee / Warranty or labour remaining on your product.
If you live outside of our On-site Service Support Territory: East Sussex, West Sussex, Surrey, Kent, then we will not be able to provide On-site service support, therefore you will need to return your equipment to us under your own expense for any repairs to be undertaken.
This does not affect your statutory rights.
Comprehensive Premier Care Insurance:
Orange Badge Mobility Services also include a 12 month comprehensive Premier Care insurance with all new electric vehicles to protect you against personal injury and your electrical vehicle from theft, damage or indeed damage to others. Premier Care Insurance includes cover against:
Accidental Damage: Even by fire or storm
Theft: Even if it is vandalised
Public Liability: Protection from "No Win, No Fee " specialists
24/7 Recovery: Eliminate worry if you breakdown
Personal Effects: Protecting your possessions
Injury Cover: Protecting your health
Lost Starter Keys: Get back up and running
Worldwide Cover: To ensure you have a good holiday